General Plan and Method of the Research

After transferring the survey questions developed for the needs analysis study of our project to the Google Forms database, we forwarded them to our users through various social media platforms (Facebook, Instagram and Twitter), so that we could evaluate the current adequacy and the developability aspects of the SOS app. Due to the international nature of the SOS application, we developed and presented the survey in English. The filling time of our survey was 5-10 minutes. Our research data was analyzed with IBM SPSS Version 28.

Demographic Country Information

40 people participated in our survey and it was determined that 3 of them answered the questions randomly, thus they were reported as outliers in our analysis. Any kind of random or missing answers were excluded from our study according to the exclusion criteria. People from a total of 21 countries were included in our survey. The average age of our participants is 23. The table above shows the home countries of our survey participants. Our descriptive analysis result shows that 37 countries participated in the survey. Our data shows that with respectively a rate of 13.51% and 8.1%, the SOS app is widely used by Turkish and Lebanese students. Lithuanian and Kazakh use it the most as well with a rate of 5.41%. As a result of the survey studies we have done, when we look at the country profiles we can see that these students are from YTB scholarship countries and are studying through YTB. We can see that they are using the SOS application for adapting to the country they are studying in and the country’s culture and for the preparation of necessary legal documents. (YTB, 2021).

Participant Age Range

In the results of the data we obtained, the average age range using our application was found to be %22.29. An average of 22 could mean that our app is used more frequently by university students. The information and features in our app are on finding accommodation, finding routes to destinations, Erasmus opportunities, information to accelerate adapting to the country, and how to obtain the official documents of the country. For example, it contains information that foreign students would need such as the required information for residence card renewal, the required information for health insurance and how to apply for a tax number.

Answers to Survey Questions

Question 1

For you, what are educational challenges?

A. Bureaucracy
B. Language
C. Economic difficulties
D. Other
E. Cultural differences and adaptation problems

The first question of our survey addresses the most common problems that students face during their education life. According to the results we obtained from the data, the situation in which they have the most difficulty is language problems with a rate of 32%. The rate of other challenges are economic difficulties with 29.73%, other difficulties with 16.22%, bureaucratic difficulties with a rate of 13.51%, cultural difficulties with 5.41% and academic problems with 2.70%. When we elaborate on our survey we can see that the %2.70 rate who expressed academic challenges was Hungarian. The language challenges were experienced by people from the East Asian and African countries (Lithuania, Ethiopia, Gambia, Palestine, Cambodia, Uganda, Iraq, Kazakhstan, and Iran) who were studying abroad. We see that Turkish, French, Lebanese, Lithuanian and Hungarian students experience economic difficulties more. Turkish and Ukrainian people experience cultural difficulties more. As we see from our survey results, the language problem ranks highest among the problems. Students from the Middle East and African countries appear to have the most language problems. The majority of the students who came to study abroad in Turkey marked that they had challenges with language. Our survey results suggest that more emphasis should be placed on Turkish. It is worth considering that notifying the universities of this situation will reduce foreign students’ educational anxiety.

Test Statistical Interpretation

According to our test analysis results, the age group of 21 -22 stated that academics and culture were obstacles in education and the age group of 22-23 stated that bureaucracy, economy and language were obstacles.

Question 2

What was the most important challenge you faced?

A. Lack of work opportunities
B. Finding a scholarship
C. Language difficulties
D. Teacher difficulties (communication with teachers, teaching methods, interactions with instructors, the functionality of assignments and exams etc.)
E. Documents required for registration
F. Cultural difficulties
G. Transportation
H. Getting a residence card
I. Accommodation
J. Equivalence

To the question “What was the most important challenge you experienced?” 35.4% of our participants stated that they have difficulty in finding scholarships, and 13.5% of them stated that they have language problems. 10.8% of them stated they have problems with the school’s education, and 8.1% of them stated that they have difficulty in getting along with educators on the topics of culture or homework. 5.4% of them have problems finding accommodation, getting a residence card, official documents, and equivalence. 2.7% of the participants had transportation issues and political obstacles. In the development phase of our application, we understood that we had to focus on scholarship opportunities the most. Our application offers various bachelor’s, master’s and doctorate scholarship opportunities to our students.

Question 3

What should be included in mobile software that will facilitate students’ needs?

A. How to find a scholarship
B. How to find accommodation
C. Cultural integration knowledge
D. Introduction of universities
E. Visa, residence card information
F. Student rights information
G. Language information and grammar
H. Information about universities

According to the data we obtained, the direction we need to develop our SOS mobile app the most at is scholarship opportunities with a rate of 62.1%.  The other data are language information with 13.51%, university information with 8.1%, visa and residence card information with 5.41%, cultural integration information with 2.4%, and student rights information with 2.4%.

Question 4

What is your score for the SOS application which is in the draft stage?

In the 4th question, we asked our participants how they would score the SOS app in its draft stage to test its current efficiency. 44.12% of our participants scored it 4 points, 32.5% scored it 5 points, 11.76% scored it 3 points, 8.82% scored it 1 point and 2.94% scored it 2 points. When we look at the current evaluation scores and take into account that our application is still in its draft form we can understand that it is useful for now. According to the answers given by our participants for the draft version, we aim to revise our SOS mobile application to make sure it provides its users with the most benefit it can.